Does GOC ask brainteasers in job interviews?

No, over time we've realized that brain teasers do not reflect a candidate's true aptitude or indicate how successful they'll be in their role. We have moved to a more structured interviewing process.

Will you let me know when a job has been filled?

If we haven’t reached out to you after two months after your application submission, the likelihood that the position has been filled by another candidate is high. However, one of the members of our Talent Acquisition team will reach out to you in case we find another role that suits your skills, expertise and interest.

Can I apply for multiple jobs?

Yes, you can apply for more than one role, though we recommend narrowing your choices down to a few jobs that truly match your skills, experience, and interests. We’ll review your resume/CV to determine the best fit.

What are the application deadlines?

Most of our roles accept applications on a rolling basis, as long as the role is visible on our jobs site. In the rare case of any specific deadlines associated with a role, we will mention it in the job posting.

Tech Writer Senior Associate - Digital Transformation - Content Operations

Hyderabad, India

Service Delivery

Tech

Posted: 2026-11-10

Join Us!

At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us!

As a Technical Writer Senior Associate for GOC, you will be responsible for producing high-quality and user-friendly written and visual help content with the goal of improving the success of our customers in using Google products.

As a Technical Writer Senior Associate, you will create and maintain product support content on Google Ads Help Centers by understanding existing knowledge base articles, tech tips, and release notes. Technical writers educate and empower both external and internal Google users, while working closely with a diverse group of stakeholders from across the business, and drawing from a wealth of resources and established practices to translate product concepts into concise, clear, and digestible content.

Position Responsibilities

Work with a team that manages various Google Ads Help Center articles and content
Take up requests to create or edit content through a life-cycle of drafting, HTML coding, revising, and various stages of peer and quality editorial reviews—self-managed in an internal ticketing system, while also guaranteeing accuracy, efficiency, and completeness
Work with a diverse group of stakeholders and team members to create clear and compelling written and visual content, while strictly adhering to Google’s style guide and content models
Review user-submitted feedback, fix broken links and missing language translations, and update product terminologies
Submit drafts and pre-published content to Senior Technical Writers for peer review and QA audit, while ensuring that work is up to standard with style, grammar, and process guides
Liaise with different departments including agencies that produce multimedia content, and language translation teams
Have direct involvement and ownership of additional projects and initiatives that focuses on process improvement and excellence, often involving an analytical approach to data captured through help center feedback

Minimum Qualifications

Must have excellent English communication skills (written and oral), stakeholder management skills, and a passion for producing great content
Must have 2-4 years of experience in writing, editing, and improving existing digital content of medium length (400-700 words), while working within a strict style guide or writing, formatting and design standards
Must have previous experience going through several pages of digital product documentation or source materials and translating those into digestible content for internal or external end users
Must have a basic understanding of how HTML tags work and be able to discern useless/ junk code

Preferred Qualifications

Has relevant experience with technical writing, content writing, video script writing, or as a communications specialist
Is familiar with Google Ads and digital marketing concepts.
Is knowledgeable in web publishing, web usability (user experience) practices, and using content management systems
Has creative production design experience (knowledge of the creative brief process, simple graphic design edits, handling and naming conventions, exporting file formats, and versioning)

Benefits

We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage
We support your family with gender-neutral baby bonding leave, 26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences

Information collected and processed as part of your Google Operations Center (GOC) jobs profile, and any job applications you choose to submit, is subject to GOC's Applicant and Candidate Privacy Policy.

Google Operations Center (GOC) is committed to equal employment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

To ensure a barrier-free interview, please mention any required assistance or specific arrangements in your application and confirm them with your recruiter.

To all recruitment agencies: Google Operations Center (GOC) does not accept agency resumes. Please do not forward resumes to our jobs alias, GOC employees, or any other organization location. GOC is not responsible for any fees related to unsolicited resumes.

Thanks for your interest in this opportunity! Our recruitment team will contact you if your profile is a good fit for the role. If you don't hear from us within 2-3 weeks, please consider your application unsuccessful at this time. We value your patience throughout this time. For any questions, feel free to reach out to us at goc-candidate-global@googleoperationscenter.com.

Apply now