GOC Applicant and Candidate Privacy Policy

Last updated Feb 6, 2019

This policy explains:

  • What information we collect during our application and recruitment process and why we collect it

  • How we use that information

  • How to access and update that information

In addition, your use of Google services is governed by any applicable terms and Google’s general Privacy Policy.

Types of information we collect

This policy covers the information you share with GOC which may be acquired or produced by Google LLC, its subsidiaries, and its affiliates during the Google Operations Center (GOC) application or recruitment process. This information may include:

  • Your name, address, email address, telephone number, and other contact information

  • Your resume or CV, cover letter, previous and/or relevant work experience or other experience, education, transcripts, or other information you provide to us in support of an application and/or the application and recruitment process

  • Information from interviews or phone screenings you may have

  • Details about your desired employment type, current and/or desired salary, and other terms relating to compensation and benefits packages, willingness to relocate, or other job preferences

  • Details of how you heard about the position you are applying for

  • Any sensitive and/or demographic information obtained during the application or recruitment process such as gender, information about your citizenship and/or nationality, medical or health information, and/or your racial or ethnic origin

  • Reference information and/or information received from background checks (where applicable), including information provided by third parties

  • Information relating to any previous applications you may have made to GOC or Google, and/or any previous employment history with either GOC or Google

  • Information about your educational and professional background from publicly available sources, including online, that we believe is relevant to your application or a potential future application (e.g. your LinkedIn profile)

  • Information related to any assessment you may take as part of the interview screening process

  • Pay details

  • Current copy of your employment contract

How we use the information we collect

Your information will be used by GOC for the purposes of carrying out its application and recruitment process which includes:

  • Assessing your skills, qualifications, and interests for our career opportunities

  • Verifying your information and carrying out reference checks and/or conducting background checks (where applicable) if you are offered a job

  • Communications with you about the recruitment process and/or your application(s), including, in appropriate cases, informing you of other potential career opportunities at GOC

  • Creating and/or submitting reports as required under any local laws and/or regulations

  • Where requested by you, assisting you with obtaining an immigration visa or work permit

  • Making improvements to GOC’s application and/or recruitment process including improving diversity in recruitment practices

  • Complying with applicable laws, regulations, legal processes, or enforceable governmental requests

  • Proactively conducting research about your educational and professional background and skills, and contacting you if we think you would be suitable for a role with us

We will also use your information to protect the rights and property of GOC, Google, our users, applicants, candidates, employees, or the public as required or permitted by law.

If you are offered and accept employment with GOC, the information collected during the application and recruitment process will become part of your employment record.

EU data protection

If EU data protection (GDPR) law applies to the processing of your information, our legal basis for processing your information will be compliant with EU data protection laws.

We collect and process your information where it is necessary in order to take steps, at your request, prior to potentially entering into a contract of employment with you.

We may also seek your consent to process your personal information in specific circumstances, or process it where necessary to comply with a legal obligation or for purposes connected to legal claims. If we use your information to improve our application or recruitment process, we do so on the basis that it is in our legitimate interests to ensure we recruit the best possible candidates.

Who may have access to your information

  • Your information may be shared with our affiliates, subsidiaries, joint ventures in the U.S. and in other jurisdictions, in relation to the purposes described above. If you have been referred for a job at GOC by a current GOC employee, with your consent, we may inform that employee about the progress of your application and let the GOC employee know the outcome of the process. In some cases, if it is identified that you have attended the same university/school, or shared the same previous employer during the same period as a current GOC employee, we may consult with that employee for feedback on you.

  • GOC may also use service providers acting on GOC’s behalf to perform some of the services described above, including for the purposes of the verification / background checks. These service providers may be located outside the country in which you live or the country where the position you have applied for is located.

  • GOC may sometimes be required to disclose your information to external third parties such as local labor authorities, courts and tribunals, regulatory bodies and/or law enforcement agencies for the purpose of complying with applicable laws and regulations, or in response to legal process.

  • We will also share your personal information with other third parties if we have your consent (e.g., if you have given us permission to contact your referees), or to detect, prevent or otherwise address fraud, security or technical issues, or to protect against harm to the rights, property or safety of GOC, our users, applicants, candidates, employees, or the public or as otherwise required by law.

  • It is your responsibility to obtain consent from referees before providing their personal information to GOC.

  • GOC operates globally, which means your information may be stored and processed outside of the country or region where it was originally collected including in the United States. In some of these countries, you may have fewer rights in respect of your information than you do in your country of residence. As described in Google’s Privacy Shield certification, Google complies with the EU-US and Swiss-US Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal information from the European Union member countries and Switzerland, respectively. Google, including Google LLC and its wholly-owned subsidiaries, has certified that it adheres to the Privacy Shield Principles. GOC remains responsible for any of your personal information that is shared under the Onward Transfer Principle with third parties for external processing on our behalf, as described above. To learn more about the Privacy Shield program, and to view Google’s certification, please visit the Privacy Shield website. Google is subject to the investigatory and enforcement powers of the US Federal Trade Commission (FTC). If you have an inquiry regarding our privacy practices in relation to our Privacy Shield certification, we encourage you to contact us. You may also refer a complaint to your local data protection authority and we will work with them to resolve your concern. In certain circumstances, the Privacy Shield Framework provides the right to invoke binding arbitration to resolve complaints not resolved by other means, as described in Annex I to the Privacy Shield Principles.

GOC takes appropriate steps to protect information about you that is collected, processed, and stored as part of the application and recruitment process.

Our retention of your information

If you apply for a job at GOC and your application is unsuccessful (or you withdraw from the process or decline our offer), GOC will retain your information for a period after your application. We retain this information for various reasons, including in case we face a legal challenge about a recruitment decision, to consider you for other current or future jobs at GOC, and to help us better understand, analyze and improve our recruitment processes.

If you do not want us to retain your information for consideration for other roles, or want us to update it, please contact hrdatarequest@google.com. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Your rights over your information

In certain countries, you may have certain rights under the data protection law. This may include the right to request access or to update your information, request that it be deleted, or object to GOC using it for certain purposes.

If you wish to exercise a right of access please contact hrdatarequest@google.com. We will respond to any requests in accordance with applicable law, and so there may be circumstances where we are not able to comply with your request.

If you are in the EU and if you can’t find the answer to your question in this policy, you can contact the Data Protection Officer at: dpo-google@google.com. Depending on your country of residence, you may also raise any questions or concerns you have regarding your personal information with your local data protection authority.

Changes to this Policy

We may change this policy from time to time. We will post any changes to this policy on this page. Each version of this policy is identified at the top of the page by its effective date.

Last updated Feb 6, 2019